Those that are up to no good will often cover their tracks by deleting text messages that may implicate them. Modern archiving solutions typically have an encryption safeguard that protects both patients and providers.Īnother benefit to archiving is that it helps protect a company against wrongdoing. Unfortunately, security breaches of health care information are quite common. Regulations also state that health care providers must protect against reasonable threats to patient confidentiality and improper disclosures. Under HIPAA rules, health care providers must ensure that patient records are kept confidential, intact, and available for authorized parties. HIPAA codifies the notion that patient health information must be kept confidential, and any disclosure of that information, whether intentional or not, is illegal. Text messages also need to be archived to minimize liability, in a manner that is HIPAA compliant. These communications should be done in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Regulations from FINRA, the SEC, and others call for the collection and storage of all business communications for a specified length of time.įurthermore, health care workers routinely send information related to patient care over text. Perhaps chief among them are issues of compliance and liability. While texting is very popular and offers many benefits, this mode of communication isn't without its drawbacks. All of this adds up to higher productivity. Furthermore, it's easy to text while on the go, which means workers can remain productive anywhere they can find a digital signal. Also, many collaboration platforms like Microsoft Teams have a text message function front-and-center. Many people prefer texting to email and phone calls because it's fast and easy. There are several reasons why text messaging has become ubiquitous in the modern business world. Although it may have seemed informal just a few years ago, text messaging has become de rigueur as a way to conduct business.
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